Privacy Policy

2. Information Collection and Use

The Application collects information automatically and through user interactions when you download, install, and use it. This may include:

• Your device's Internet Protocol (IP) address
• Device make, model, hardware specifications, and mobile operating system version
• The pages or features of the Application visited, including timestamps and duration
• In-app interaction telemetry (e.g. knock triggers, reactions sent, sound vibration preferences)

For an enhanced experience, the Service Provider may request certain personally identifiable information (such as your display name or account credentials). The information requested will be retained and used as described in this policy.

3. Cookies and Tracking Technologies

The Application or its integrated third-party SDKs may use cookies, software development kits (SDKs), anonymous identifiers, and similar technologies to support fundamental functionality, crash diagnostics, telemetry, and service reliability.

Where required by applicable consumer privacy law, the Service Provider will obtain your affirmative consent before utilizing non-essential tracking technologies.

4. Your Rights & Access

Depending on your country or state of residence (including the EEA, UK, and other jurisdictions with data protection frameworks), you hold specific rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate or incomplete personal records
• The right to request erasure ("Right to be forgotten")
• The right to restrict or object to certain processing activities
• The right to withdraw previously granted consent at any time

To exercise any of these rights, contact us at abc123@gmail.com.

5. California Privacy Rights (CCPA / CPRA)

If you are a resident of California, you have the right under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) to:

• Know what categories and specific pieces of personal information are collected
• Request deletion of personal information collected from you
• Opt out of the sale or sharing of your personal data (we do not sell your personal data)
• Be free from discrimination for exercising your consumer rights

To file a CCPA/CPRA request, submit an email to abc123@gmail.com.

6. Third-Party Services & Subprocessors

The Application utilizes trusted third-party service providers to deliver essential infrastructure, analytics, crash monitoring, and ad mediation. Each provider operates under its own Privacy Policy:

7. Information Disclosures

The Service Provider may disclose collected information in limited scenarios:

• When required by law, subpoena, warrant, or court order;
• When we believe in good faith that disclosure is necessary to safeguard users, investigate security incidents, or protect legal rights;
• With verified service partners bound by non-disclosure and strict security commitments.

8. Opt-Out Rights

You can easily cease all information collection from your device by uninstalling KNOQ KNOQ. While uninstallation prevents future telemetry, it does not immediately erase data already sent.

To request permanent erasure of previously transmitted telemetry or account records, email abc123@gmail.com.

9. Data Retention Policy

Personal data is retained only as long as necessary to provide KNOQ KNOQ services:

• User-Provided Data: Retained during the lifespan of your account plus up to 12 months thereafter, unless statutory retention applies.
• Automatically Collected Telemetry: Retained for up to 24 months, after which it is purged.
• Aggregated & De-identified Data: Retained indefinitely for statistical benchmarking.

10. Data Deletion

You can request complete deletion of your account and personal data at any time by contacting abc123@gmail.com.

Upon verifying your identity, the Service Provider will securely erase your records within statutory timelines, preserving only records required for tax or fraud-prevention obligations.

11. Children's Privacy

The Application is not intended for children under 13 years of age (or minimum digital consent age under local laws). The Service Provider does not knowingly collect personally identifiable information from children under 13.

If we discover that a child under 13 has submitted personal information, we will immediately remove it from our servers. Parents or guardians who believe their child has shared personal information should contact us promptly at abc123@gmail.com.

12. Security & Data Breach Notification

We maintain robust electronic, physical, and administrative safeguards designed to shield your information from unauthorized access, alteration, or disclosure.

In the unlikely event of a security breach affecting your personal data, the Service Provider will notify affected users and regulatory authorities in compliance with applicable breach notification statutes.

13. Changes to this Policy & Consent

We may periodically update this Privacy Policy. When changes occur, the updated version will be published here with an updated Effective Date. Where required by law, we will request your explicit consent before material modifications take effect.

This privacy policy is effective as of 2026-09-22